Question 1

How do we start?

Accepted Answer

Tell us about your business — about thirty minutes, by call or text, whichever you prefer. Then we design a real mockup of your homepage and show it to you. If you like it, half the build fee starts the work. If you don't, you owe us nothing.

Question 2

Is the free mockup really free?

Accepted Answer

Yes, and it's a real design of your actual homepage — your brand, your words, your photos — not a stock template with your logo dropped on top. No deposit, no commitment, no obligation to continue. We'd rather show you the work than describe it.

Question 3

What do you need from me?

Accepted Answer

Your logo, photos of your work or your food, your service list or menu with prices, your hours and service area, and how you want customers to reach you. Anything else you want people to know helps too. Don't worry about polishing it — send it rough and we'll shape it.

Question 4

How long does it take?

Accepted Answer

About a week from the point your content is in our hands. The build is the fast part; what sets the pace is how quickly we get what we need from you. Online ordering, booking or payment work can add a few days.

Question 5

What if I don't have a logo or decent photos yet?

Accepted Answer

That's normal, and it isn't a reason to wait. We design logos and clean up photos as part of the project — just tell us early so we can quote it and plan the timeline around it. Plenty of businesses come to us with a phone full of pictures and nothing else.

Question 6

What if I already have a website?

Accepted Answer

We can rebuild it, or keep what's working and improve the rest. Your domain, your content and your customers all carry over, and we plan the switchover so your current site stays up until the new one is ready to take its place.

Question 7

Do you work with businesses outside Texas?

Accepted Answer

Yes. We're based in Austin, and one of our live client sites was built for a food truck in Florida — start to finish over calls and texts, without ever being in the same room. Distance has never been the thing that slowed a project down.

Question 8

What does a website cost?

Accepted Answer

Three packages. Starter is a $250 one-time build fee plus $99/mo, Growth is $325 plus $175/mo, and Complete is $400 plus $250/mo. Each monthly also carries a small service fee — $3.27, $5.54 and $7.78 respectively — shown as its own line on your invoice. Half the build fee starts your project and the balance is due at launch. The monthly doesn't begin until your site is live.

Question 9

Why a build fee and a monthly?

Accepted Answer

The build fee pays for designing and building the site itself. You pay it once and the site is yours. The monthly covers what happens after launch — hosting, security, updates and support. We split it that way on purpose: you're buying your website, then choosing whether to keep us on. You are never renting it back from us.

Question 10

What is the service fee on my monthly?

Accepted Answer

$3.27 on Starter, $5.54 on Growth, $7.78 on Complete. It covers what the card processor takes to run the payment, and it sits as its own line on your invoice instead of being folded into the plan price — so you can always see exactly what you are paying for. It applies to the monthly only; your build fee doesn't carry one.

Question 11

How does payment work?

Accepted Answer

Half the build fee to start — $125 on Starter, $162.50 on Growth, $200 on Complete — with the balance due at launch. That deposit is non-refundable because it reserves your build slot and real work begins immediately. If the balance is easier in installments, say so before we start and we'll agree a schedule in writing.

Question 12

What am I actually paying for every month?

Accepted Answer

Hosting and your SSL certificate, security patches and dependency updates, DDoS and bot protection, uptime monitoring, version-controlled changes we can roll back instantly, your content updates for the month, and a real person to answer when something needs doing. A website is not a thing you build once and abandon.

Question 13

Are there any hidden costs?

Accepted Answer

Two, and both are on the table before you sign. Your domain name, usually $10–20 a year, bought in your own name so you own it. And the monthly service fee — $3.27 to $7.78 depending on package — which covers the card processing on your payment and is itemised on every invoice. If you sell through the site, your own payment processor takes their standard cut and we never touch it. Beyond that: no setup fees, no per-page charges, no surprise invoices.

Question 14

Can I change packages later?

Accepted Answer

Yes, in either direction, starting from your next billing cycle. Moving up doesn't cost another build fee — we quote only the new work being added. Businesses grow, and the plan should follow rather than lead.

Question 15

What if my business is seasonal?

Accepted Answer

Pause any time for $50/mo, for up to six months in a row. Your site goes offline and we hold onto your code and content, then put it straight back up exactly as it was — no rebuild and no new build fee. Built for food trucks, landscaping and anyone whose year has an off-season.

Question 16

What happens if I fall behind on a payment?

Accepted Answer

We contact you first. If it's still unresolved after fourteen days the site is taken offline temporarily — not deleted, and not held over you. It goes straight back up once things are settled, and your code and your customer data remain yours the entire time.

Question 17

Do you offer discounts?

Accepted Answer

Growth and Complete include our Partnership Program: you get a referral code, and every business that signs up for a website using it takes $10 off your monthly bill — every month from then on, not once. They stack, so five referrals is $50 a month off, turning a $175 Growth plan into $125. Send enough and your monthly reaches zero. Creative work added to an active plan is also discounted 10–15%.

Question 18

Do I actually own my website?

Accepted Answer

Completely, from the day it launches. The site, the code, the content and your customer data are yours outright. There is no buyout fee and no lock-in. This is the biggest difference between us and the subscription companies — with most of them the website is theirs, and it goes dark the month you stop paying.

Question 19

Who owns my domain name?

Accepted Answer

You do, always. You buy it in your own name and we help you set it up and point it at your site. We never register or hold a client's domain, because a domain held by an agency is the single easiest way for a business to get stuck.

Question 20

What happens if I want to leave?

Accepted Answer

Thirty days' written notice, and we settle anything outstanding. Within thirty days you get your code repository and a full export of your database, and we help point your domain wherever you're going. No exit fee and no argument — you're leaving with what was always yours.

Question 21

Could another developer take over my site?

Accepted Answer

Yes. Your site is built with standard, widely used tools — Next.js, TypeScript, ordinary readable code in a normal Git repository. There's no proprietary builder and no lock to us. Any competent developer can pick it up and keep going.

Question 22

Who will I be working with?

Accepted Answer

The owner, directly. Wallink Systems is an independent studio, not an agency where you get handed to whoever is free — the person on your first call is the person who builds your site and the person who answers a year later.

Question 23

Does Wallink Systems build websites for food trucks?

Accepted Answer

Yes — food trucks are one of the businesses we build for most often. Bare Bites & Beverages runs its full menu and online ordering on a Wallink Systems site, so customers order directly instead of through a delivery app taking a third of the ticket. We handle the menu, the schedule and location updates, the ordering, and the admin dashboard you run it all from. The same is true of restaurants, tree services, barbers, gyms and every other trade — see our food truck page for what that build includes.

Question 24

Do you only build for certain industries?

Accepted Answer

No. Every business deserves a top-of-the-line product, whatever the trade. We keep pages for specific industries so you can see we understand your world — not to limit who we work with. If yours isn't listed, that changes nothing about what we'd build you.

Question 25

Do you use templates?

Accepted Answer

No. Every site is written from scratch in code — faster than a builder, unmistakably yours, and owned entirely by you. No drag-and-drop, no recycled themes, and nothing that makes you look like every other business in your field.

Question 26

How many changes do I get?

Accepted Answer

One full revision round is included after you review the build, and further rounds are $75 each. In practice the small adjustments during a build are just part of the work — the formal round is there for bigger changes of direction.

Question 27

How do we stay in touch during the build?

Accepted Answer

However suits you — call, text or email. You watch the site take shape on a private link as it's built, so nothing at launch is a surprise, and what you approve is exactly what goes live.

Question 28

Why not just use Squarespace or Wix?

Accepted Answer

They're a reasonable place to start, and we'd rather say that than pretend otherwise. What they cost you is speed, real ownership, and distinctiveness — you're renting a platform, capped by its limits, on a layout thousands of other businesses are using. When you're ready for something faster that's genuinely your own, that's where we come in.

Question 29

Can I update the site myself?

Accepted Answer

Growth and Complete include a private admin dashboard — if you can fill in a form, you can update your site from your phone. On Starter you send us the change instead, and a content update a month is included. We walk you through all of it at handover.

Question 30

What if something breaks?

Accepted Answer

Tell us and we fix it — same day for anything affecting your live site. Every change is version-controlled, so if an update ever causes a problem we roll straight back to the working version rather than debugging while your site is down.

Question 31

Will my site show up on Google?

Accepted Answer

Every build includes on-page SEO and submission to Google Search Console, and Growth and Complete include setting up and optimising your Google Business Profile for local search. What we won't do is promise you a position — anyone guaranteeing you the number one spot is selling something. Ranking builds over months, and reviews and consistent details matter as much as the site.

Question 32

Is my site secure?

Accepted Answer

Yes, and it isn't an upsell. Every site launches with HTTPS across every page, Cloudflare in front of it for DDoS and bot protection, rate limiting and sanitising on every form, and passwords and keys kept out of the code entirely. If any of that can't be met, the site doesn't launch until it can.

Question 33

Is my site legally compliant and accessible?

Accepted Answer

Every build is checked against WCAG 2.1 AA — colour contrast, keyboard navigation, alt text, visible focus — and ships with a privacy policy and terms of service. Where your customers' privacy laws call for a cookie notice and consent, that's included too. It protects you, and it means nobody is shut out of your site.

Question 34

Will it work properly on phones?

Accepted Answer

It's designed for phones first and then adapted upward, because that's where most small-business traffic actually comes from — someone standing on a sidewalk deciding where to eat, or looking up a number while a tree is on their roof.

Question 35

Can I get design work without a website?

Accepted Answer

Absolutely. Logos, brand kits, menus, flyers, business cards, signage, social graphics, thumbnails, QR codes and short video are all sold on their own — no website required. It's also a low-commitment way to see how we work before a bigger project.

Question 36

Can customers order, book or pay on my site?

Accepted Answer

Yes — it's included in Complete and can be quoted onto any package. Orders and bookings come to you with email notifications, and payments run through Square or Stripe. You keep the whole ticket, instead of handing a third of it to a delivery app for the privilege of reaching your own customers.

Question 37

Can you handle my graphics every month?

Accepted Answer

Yes. There are monthly creative plans for a steady stream of branded posts and graphics, a brand-care add-on for clients already on a website plan, and an on-call option with unlimited requests worked one at a time. Tell us the volume you need and we'll point you to the right one.

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First call to live in about a week.

Demo and setup

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We build for every kind of business.

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Three packages.
You own the site.

Switch to us and take $50 off your build.

Happy with the website you already have?

Send us a business. Take $10 off your bill — every month after that.

See it before you pay

50% to start

You own it from day one

Pause any time — $50/mo

Straight answers.

Let’s build something that outlasts the competition.